Service Reviews For Sport Clips Haircuts of Murfreesboro - Towne Centre

1 rating

In the past I will get on the waiting list and drive from my job which takes about 15 minutes. This morning at 9:01 I signed on to your web site and it said to call the store. I put the number in my phone and headed that way. When I called, the girl said it would not allow me to do that until 9:05. I asked if she could put my name down since I was driving and she said she could not. I said I guess I need to go somewhere else and she repiled okay.

Reply from Sport Clips Haircuts of Murfreesboro - Towne Centre :
Neil, Thank you for your comments. We are sorry that clients are unable to check-in online prior to 9:05am, and that staff cannot check-in clients via phone. We further apologize for the poor customer service you received on the phone, and also for not responding to the review you left here on our website in a timelier manner. Your feedback has served as an important opportunity to remind staff of how vital it is to provide excellent customer service; we appreciate you giving us this chance to improve. -Sport Clips Haircuts Team

Rated 1.0 out of 5.0 based on 1 Client reviews

1
Neil R. | July 16, 2018 Service

"In the past I will get on the waiting list and drive from my job which takes about 15 minutes. This "